I loved staying here. Contact My Place Hotels to learn more about what separates our affordable extended stay accommodations from those of other brands. Please see our partners for more details. Arizona. Each month Gallup calls 33 individual guests from each Ritz-Carlton around the world to ask the CE11 questions. It's nice to know all our hard work is paying off! 2 reviews of MyPlace Hotel "I travel a lot for work, and have had an extended project in Nashville. 4. Kitchenette looked very nice, but it was interesting to note there were no pots/pans/utensils provided. My Place Hotels Toll Free: (855) 200-5685 * I have read and agree to the Privacy Policy about the collection of data by My Place Hotels in relation to my request. this was the worst customer service I've ever had not only in a hotel but in my life!! What is the Latest News? And it is a fairly new build, so one would think that it would be a good place. If you have a comment, question, or concern please contact us using the form below or call us Toll Free at  (855) 200-5685. Improve the dinner time occupancy rate of the 3rd floor restaurants to 80% by offering coupons to guests at check-in. To foster time management skills, you need to know yourself and your working habits very well, and use them to your advantage. New Hotels Whether you are traveling for work, relocating to a new city, or traveling on vacation, My Place Hotels is right for you! Everything is new, and looking good. The lone employee at the front desk was very courteous and friendly, and wide awake which helped me. Pet Policy for My Place Hotel If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at My Place Hotel, please read the hotel pet policy. Front desk staff is very friendly and helpful. If you need help finding a hotel that is open, call us at 1-800-916-4526. Knowing some hotels can be noisy, we asked how busy the hotel was going to be. The all new construction midscale hotel chain is currently operating in 55+ communities across 27 states. Bed was comfortable, small table and chairs was useful. You can also learn more about refunds during this time. I'm trying to train my team for customer service since our customers have been complaining about their service. The hotel industry is facing a huge challenge and, in my opinion, the worst thing they can do is to calm the public’s fears by announcing cleaning and other protocols that simply are not real. Email Address. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Apply to Front Desk Agent, Housekeeping Manager, Hotel Housekeeper and more! Our partners (airlines, travel providers, and booking agents) who list airfare, tours, and travel packages on TripAdvisor are required to include all fees and surcharges in their listed prices. Many luxury travelers believe that hotel service makes the difference between a very nice hotel and a memorable hotel. Thank you for letting us know how happy you were at our hotel. 1) Be Passionate to deliver excellent Customer Service Passion for our Work is the best Medicine for all our miseries. Staff very friendly and accommodating! No breakfast, but free coffee and a discount at the local Perkins, so that was fine for us. when I asked for my $100 cash deposit back she was about to not give it to me. Good service is not good enough—the customer experience should be sensational. ... My Place Hotel offers 50 accommodations with safes and hair dryers. The Ritz-Carlton Hotel Company – Turn customer errors into service opportunities; Want to measure and improve your customer service skills? Then, the results of the data are posted monthly (with an 18-month rolling average). We do have a box of foot covers for anyone working in the mud or dirt. Instant answers for customers. Ready to Make My Place … ... Would highly recommend to anyone who loves bein around people and is very confident and has great customer service skills. We'll be delighted to help you. Avondale. They have complimentary coffee and cookies, and a very well stocked food area that you can purchase items from. It entails having a thorough knowledge of the store's inventory in order to help customers make the best decision. Customer Service. KPIs, or Key Performance Indicators, provide an instant look into how well your customer service is doing. Announcements. My Place Hotel - Hastings, NE: Sparkling clean and great customer service - See 17 traveler reviews, 51 candid photos, and great deals for My Place Hotel - Hastings, NE at Tripadvisor. I had driven an RV for 600 miles that day. Customer service responses are email and other online communications that address customer concerns. It was designed by prominent Tampa architects G.A. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Have questions? If you are not constantly on the lookout for opportunities to improve your customer service, then your relationships will stagnate. Everyone went above and beyond the next day and provided a nice space for our bridal shower guests. We strive to be friendly, accommodating, and clean. Reply. Customer service responses are email and other online communications that address customer concerns. Immersive experiences like virtual reality (VR) and 360-degree video help the customer place themselves at your property. Colorado. 2. Marriott Bonvoy™ Customer Service Phone Numbers; How do I Book Using My Points or Certificates? Hotels.com ® Rewards . 80 My Place Hotel jobs available on Indeed.com. In-app Messaging. Travel Alert: Find out more information about canceling your trip due to COVID-19. Contact Do you have any questions, requests or comments? Thank you for your great review of My Place in Hastings. If you have a comment, question, or concern please contact us using the form below or call us Toll Free at (855) 200-5685. Compare pay for popular roles and read about the team’s work-life balance. We hope to see you again soon! Contact a member of our Busch Gardens Tampa Bay team and call 813-884-4386 today. Community and service orientated! You've already flagged this Tamara Kelly 2 reviews. I arrived at 2 a.m. on a Sunday, having reserved my stay the same day on my way to Hastings. Browse Help Topics. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Tip. Useful. - See 176 traveler reviews, 47 candid photos, and great deals for My Place Hotel-Lubbock, TX at Tripadvisor. We are hiring a Customer Service Representative to manage customer queries and complaints. With your goals in place, you must then define KPIs to track and improve. The only draw back that I can mention is that the walls seemed a little thin. Educating them to give proper service is essential. Your staff is obviously in a key position to deliver … We would love to have you stay with us again! US. 1. Flat-screen televisions are featured in guestrooms. Download this survey template. Overall, good stay. Loyalty. In times like this, excellent time management skills come in handy. Plus, an estimated $1.6 trillion worth of business in the U.S. is lost for the same reason. Shared Inbox. With hotels located across the nation, you'll find that our affordable nightly, weekly, and monthly rates will help you make the most of your time, all … The manager said there were actually two weddings that had a block of rooms in the hotel. 62 My Place Hotel jobs available on Indeed.com. Since 52 percent of U.S. customers have switched providers in the last year because of poor experiences, it’s essential to also measure experience data (X-data), which gauges your relationship with your customers. Identification and creation of memorable experiences for your customer service representatives and their customers. We didn't hear the wedding party people at all. ! Investing in customer service is key to long-term business success. We are so thankful!! I'll be sure to remember these tips and see if we can get a professional to train my team. No one said anything, so I guess it's not a big deal. We do hope to see you again and again, thank you for letting us know how your stay was! The Floridan Palace Hotel, formerly known as the Hotel Floridan or Floridan Hotel, is a historic hotel in Tampa, Florida, United States.It is located at 905 North Florida Avenue in the north end of the downtown core. Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands. Apply to Front Desk Agent, Guest Service Agent, Night Auditor and more! For that reason, we value your input and feedback. For your next visit, please ask to borrow pots and pans as we have some on hand for your use. This is the version of our website addressed to speakers of English in Singapore. We are always at your disposal and will gladly answer your questions over the phone +49 (0) 6543 50 482 0 Smart companies always ask “What is good customer service?” Good customer service centers around carefully listening and attending to your customers’ needs and desires. As a comparison I stayed in an Airbnb unit in Big Bear two weeks ago and the place was spotless. Shawnee Mission was a great place to work,I truly enjoyed most all my 24 years there. We are happy you enjoyed your stay and we hope to see you again soon. The visionary team behind My Place Hotels of America has been involved in nearly every aspect of the hotel business for almost 40 years. It may have been the high volume of the people, not sure. The most impressive thing, is during our conversations, I mentioned that I am an early to bed person. Miller and Francis J. Kennard and built in 1926, opening in early 1927. I arrived ~6pm in the dining area, the server was Heidi.

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